Support and services
Do you need user support, training or a dedicated resource that ensures optimal utilization of your solution? We offer packages and services to help you achieve success!
First class support
Our talented and dedicated team is here to ensure you get the most out of your setup. We provide user support and product assistance helping you to use our solutions effectively.
Access support and resources through our support portal, allowing you to report cases and seek assistance anytime, anywhere. The portal also houses user documentation, product notes, knowledge documents, and helpful videos to support your daily operations.
Save valuable time with Capture Services
Enhance your eye-share Capture with our Capture Services. Gain access to experts with deep expertise in data capture and interpretation. Our skilled advisors will help you optimize digitization processes, ensuring you maximize your solution’s efficiency and quality at a lower cost.
By outsourcing this critical task to us, you can focus on more strategic and impactful activities for your business.
Get your own Customer Success Manager
Our Customer Success Manager (CSM) service provides a dedicated expert who understands your business and goals. From implementation to ongoing management, your CSM offers strategic guidance and tailored support to ensure you achieve maximum success with our solutions.
By closely monitoring your progress and offering proactive assistance, our CSM helps you unlock the full potential of your investment and drive your business forward.
Optimise with eye-share Advisory
Do you make the most of your solution? What about insights to more knowledge about possible bottlenecks, potential efficiency gains and new opportunities for optimization?
With our advisory concept eye-share Advisor, we will help you extract fact-based insight from your solution to get better basis for decision-making.
Achieve more with the
eye-share Improvement Project
Over the course of 12 weeks, this improvement project is tailored to help you maximize the value and productivity of your eye-share solution. By building on best practices and insights gained from working with organizations like yours, the project focuses on unlocking the full potential of the platform and taking your efficiency to the next level.
Get started with eye-share in the best way possible
Get started with eye-share in the best way possible by securing a dedicated Solution Service Manager as your central point of contact. This service ensures smooth communication, efficient handling of requests, and optimal utilization of your eye-share solution.